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Twickenham TW1 and TW2 · Houses, flats & bathrooms

Renovations in Twickenham

Riverside cottages, estate villas, mansion flats

Richmond’s Local Plan treats Twickenham, Strawberry Hill and St Margarets as one area, and the council’s documents describe very different streets within it: short Victorian terraces and Georgian townhouses near the river, Gothic and Italianate villas on the St Margaret’s Estate, and late Victorian houses on Strawberry Hill’s treed avenues, several now divided into flats. Bring us the building as it is, with its exact address, and plan the work from there.

Serving Twickenham from our Hampstead studio · NW3 6DN
020 7101 3168

Hampstead Renovations design and build studio on Finchley Road
Our Hampstead studio · Finchley Road, NW3 6DN

Start with your project

Choose the work your Twickenham home needs

Choose a focused room renovation or a coordinated refurbishment. Each service page explains the scope in more detail and gives you a direct route to discuss the work.

01 Terraces, villas and avenues

House refurbishment in Twickenham

Twickenham houses run from short groups of Victorian workers’ cottages and the Edwardian semi-detached houses of Lebanon Park to the detached villas of The Avenue and St Peters Road and the two-and-a-half-storey late Victorian houses of Strawberry Hill Road. Read the roof guidance early: the Twickenham Riverside appraisal says houses there are typically two storeys with simple pitched or hipped roofs, that rear dormers are the usual form, and that extensions eroding a consistent roofscape will not be tolerated.

  • Conservation area and Article 4 schedule checked for the house number
  • Roofline and rear dormer guidance read first
  • Timber windows, front doors and gates surveyed
Explore house refurbishment across London

02 Mansion flats and converted villas

Flat renovation in Twickenham

Some Twickenham flats are in purpose-built blocks, such as the 1920s mansion flats of Lebanon Court and Sion Court or the courtyard blocks of Mallard Place, while others sit in older Strawberry Hill and Waldegrave Park houses converted to flats. The Twickenham Riverside appraisal notes that blocks of flats there have no permitted development rights, so external alterations and extensions need planning permission, and the lease may require the landlord’s consent before any work.

  • Lease and block rules read for alterations
  • Stack shared with the flats below located
  • Planning need for any external change noted
Explore flat refurbishment across London

03 Riverside, estate and flat bathrooms

Bathroom renovation in Twickenham

We welcome a standalone bathroom renovation, whether it is in a two-storey riverside cottage, a gabled villa on the St Margaret’s Estate or a flat in a converted Strawberry Hill house. Under GOV.UK guidance, putting in a bathroom with plumbing can call for Building Regulations approval. For a new bathroom in the roof, note that the estate statement finds third floors uncommon and only within gabled roof spaces, and the Riverside appraisal notes that rear dormers are generally used, being small and well concealed.

  • Length and fall of the waste run measured
  • Extract route to outside chosen
  • Attic bathroom checked against the roof guidance
Explore bathroom renovation across London

Real projects, clearly located

Ideas for your Twickenham refurbishment

Photographs of our work elsewhere in London

Explore a whole house in Belsize Park, an apartment on Chesterfield Street in Mayfair and a bathroom in Pimlico. Use these examples to discuss the scale of work and finishes you have in mind for your own home.

Completed exterior at Belsize Park Gardens after refurbishment

Whole-house refurbishment · Belsize Park, NW3

Belsize Park Gardens, NW3

Full-house refurbishment in Belsize Park with basement, extension and loft works.

Conservation Area · 5 Storeys · Documented programme: 12 months

Documentary programme, not verified elapsed construction time or a timetable for another project.

View the project

More London project records: Carlton Lodge, Belgravia · King’s Road, Chelsea.

103+
Completed Projects
RIBA
In-House Chartered Architects
Structural
Engineering Calculations
Planning
Applications & Consents
Building Control
Compliance Support
Leasehold
Licence for Alteration
£5M · £10M
Public · employers' liability
Independent
Surveying via Hampstead Chartered Surveyors

Local knowledge with a purpose

Understand the building before changing it

Twickenham, St Margarets and Strawberry Hill share one place-based strategy, PBS3, in Richmond upon Thames’s Local Plan, but the council describes each through its own conservation area documents and village planning guidance.

Twickenham Riverside Conservation Area, designated on 14 January 1969, follows the Middlesex bank from Marble Hill Park to Radnor Gardens. Its appraisal, adopted on 20 November 2023, finds short groups of Victorian workers’ cottages, earlier mews-style housing on Orleans Road, semi-detached homes in Lebanon Park, taller Georgian townhouses on Montpelier Row and detached villas on Cross Deep, mostly in stock or gault brick. Lebanon Park’s Edwardian houses stand on the site of Mount Lebanon, a villa that burnt down in 1909.

Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023

The St Margaret’s Estate was bought by the Conservative Land Society in 1854 and laid out around three private pleasure gardens; its conservation area was first designated on 2 November 1971 and later extended. Detached villas in a mix of Gothic and Italianate styles dominate its southern end, Netherton Road is a cul-de-sac of two-storey yellow-brick houses under shallow slate roofs, and Kilmorey Gardens is mainly terraced. In the Twickenham Park area beside St Margarets station, Riverdale Road has large four-storey Victorian houses, while East Twickenham’s Cambridge Park was built in the late 19th century.

Richmond: St Margarets Village Planning Guidance SPD · Richmond: St Margaret’s Estate conservation area statement (No. 19) · Richmond: Twickenham Park conservation area statement (No. 24) · Richmond: Cambridge Park, East Twickenham conservation area statement (No. 21) · Richmond: conservation area statements

The Strawberry Hill guidance describes a leafy residential area of large older homes and 20th-century infill houses and flats, with shops near the station. Strawberry Hill Road and Waldegrave Gardens form two treed avenues of substantial late Victorian houses in generous plots, some now flats; Waldegrave Park was developed after an 1883 auction; the Strawberry Vale conservation area is a tightly packed group of Victorian riverside houses whose long gardens slope down to the river, with boathouses; and Mallard Place, built from 1977 to 1984, has fifty-seven flats and forty-five terraced houses by the Eric Lyons Cunningham Partnership.

Richmond: Strawberry Hill Village Planning Guidance SPD · Richmond: Strawberry Hill Road conservation area statement (No. 43) · Richmond: Waldegrave Park conservation area statement (No. 54) · Richmond: Strawberry Vale conservation area statement (No. 45) · Richmond: Mallard Place conservation area statement (No. 44)

The first local check

Check the address, not TW1, TW2 or the area’s name

Twickenham and St Margarets appear in ward names, and all three places appear in the name of a Local Plan area and of several conservation areas. Even so, neither a name nor a TW1 or TW2 postcode shows which conservation area, list entry or Article 4 schedule applies. Hounslow once designated most of the St Margaret’s Estate as its Old Isleworth Conservation Area; boundary changes in 1994 brought the whole estate into Richmond upon Thames. There is no conservation area called East St Margarets, and East Twickenham’s Sandycoombe Road is not Kew’s Sandycombe Road. For the exact house number, look at the council’s conservation map, the list entry and the Article 4 schedules, then at the title or lease and the planning history.

Richmond upon Thames Electoral Changes Order 2020: schedule of wards · Richmond Local Plan 2024–2039: interim version for adoption, October 2025 · Richmond: St Margaret’s Estate conservation area statement (No. 19) · Richmond: conservation area statements · Article 4 direction 2000: Old Palace Lane, Park Road, Halford Road and other addresses · Richmond: listed buildings · Richmond: Article 4 directions in conservation areas · LEASE: alterations and home improvements

Separate checks, one coordinated brief

Planning, listed buildings, building control and leases

One approval does not settle every requirement. Identify the applicable routes before ordering work, and record who will prepare submissions, arrange inspections and provide the relevant completion information.

Planning permission and householder rights

Will refitting the inside of a Twickenham home need planning permission?

Not usually: interior alterations fall outside development in GOV.UK’s guidance. Outside work is different. Householder permitted development rights do not apply to flats, and the Twickenham Riverside appraisal adds that blocks of flats there need planning permission for alterations and extensions. For a house, check each item against the householder limits, bearing in mind that a conservation area is article 2(3) land with narrower rights, and that Article 4 directions name houses in Lebanon Park, on Richmond Road, Netherton Road, St Margaret’s Drive and Cole Park Road, and at Mallard Place.

When planning permission is required · Householder permitted development technical guidance · Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023 · Richmond: Twickenham Riverside Article 4(2) direction, confirmed 21 August 1997 · Article 4 direction 2000: Old Palace Lane, Park Road, Halford Road and other addresses · Richmond: Cole Park Road Conservation Area Article 4 direction 2020, confirmed 16 March 2021 · Richmond: Mallard Place Twickenham Conservation Area Article 4(2) direction 2009 · Richmond: Article 4 directions in conservation areas

Listed buildings, local listing and conservation areas

Can listing in Twickenham control work inside a house?

It may. Consent for a listed building in Richmond covers work inside it as well as outside, and work that affects its setting. The list here runs from Strawberry Hill House, Marble Hill House and Orleans House at Grade I to 1, 2 and 3 Montpelier Row, 3–12 Sion Road and Gordon House at Grade II*, and houses such as 2 The Embankment at Grade II. Every house in the Trafalgar Road Conservation Area is listed or a Building of Townscape Merit. Local listing leaves normal permitted development rights in place, and a conservation area is a separate control again.

Richmond: listed buildings · Planning Data: Strawberry Hill (St Mary’s Training College), Grade I · Planning Data: Marble Hill House, Grade I · Planning Data: Orleans House, the Octagon Room and service wing, Grade I · Planning Data: 1, 2 and 3 Montpelier Row, Grade II* · Planning Data: 3–12 Sion Road, Grade II* · Planning Data: Gordon House, Grade II* · Planning Data: 2 The Embankment, Grade II · Richmond: Trafalgar Road conservation area appraisal, adopted 30 March 2023 · Richmond: locally listed buildings (Buildings of Townscape Merit)

Building Regulations

When does Twickenham work come under the Building Regulations?

Building control asks its own questions, whatever the planning, listing or lease position. GOV.UK notes that a new bathroom involving plumbing can need approval. Where the council’s own building control checks the work, it lists three types of application: a Building Notice, a Full Plans application or Regularisation. A completion certificate follows only once its Building Surveyor has signed the work off. Agree who submits the application, and ask for the certificate at handover.

When Building Regulations approval is needed · Richmond: how to make a Building Regulations application

The lease, the freeholder and the Party Wall Act

Besides the council, whose consent or notice might a Twickenham project need?

The landlord, if the home is a leasehold flat: according to LEASE, a lease may require the freeholder’s permission for alterations even where planning permission or Building Regulations approval is already in place. Any basement scheme also needs the freeholder’s agreement, in every case, under Richmond’s basement guidance. Neighbours come into it through the Party Wall Act, but only for notifiable work, such as cutting into a wall between the terraced houses of Kilmorey Gardens or the semi-detached pairs of Lebanon Park, or excavating near and below their foundations.

LEASE: alterations and home improvements · Richmond: basement developments · Party-wall work requiring notice · Richmond: St Margarets Village Planning Guidance SPD · Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023

Local facts that affect the brief

Apply the controls to the work you actually need

Appraisals 2023; designated 1969–2019

Conservation areas from the riverside to Strawberry Hill

Four town areas have appraisals from 2023. Twickenham Riverside’s, adopted on 20 November 2023, gives extensions in 1982 and 1991, and it proposed boundary changes, including adding 3–33 King Street, whose outcome it does not record. Twickenham Green and Queen’s Road appraisals were adopted the same day; the Green itself is Other Open Land of Townscape Importance, and most of Queen’s Road’s housing was built between 1880 and 1895. Trafalgar Road’s appraisal dates from 30 March 2023 and describes 12 pairs of two-storey semi-detached houses of about 1845.

Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023 · Richmond: Twickenham Green conservation area appraisal, adopted 20 November 2023 · Richmond: Queen’s Road conservation area appraisal, adopted 20 November 2023 · Richmond: Trafalgar Road conservation area appraisal, adopted 30 March 2023

Dates for the other conservation areas come from the council’s statements and its list of studies. In St Margarets, the St Margaret’s Estate (No. 19) was extended in 1988, 2005 and on 24 January 2011, Crown Road (No. 49) covers the area around St Margarets station, and Twickenham Park (No. 24) adjoins it; in East Twickenham, Cambridge Park (No. 21) dates from 1974 and Richmond Road, East Twickenham (No. 66) from 23 September 2003. Strawberry Hill has Strawberry Hill Road (No. 43), Strawberry Vale (No. 45) and Mallard Place (No. 44), all from 14 June 1988, and Waldegrave Park (No. 54), which adjoins Fieldend (No. 71) to the south; Pope’s Avenue (No. 40) lies south of Twickenham Green. Cole Park Road (No. 78) followed on 20 February 2019.

Richmond: conservation area statements · Richmond: St Margaret’s Estate conservation area statement (No. 19) · Richmond: Crown Road conservation area statement (No. 49) · Richmond: Twickenham Park conservation area statement (No. 24) · Richmond: Cambridge Park, East Twickenham conservation area statement (No. 21) · Richmond: conservation area studies and appraisals · Richmond: Strawberry Hill Village Planning Guidance SPD · Richmond: Strawberry Hill Road conservation area statement (No. 43) · Richmond: Strawberry Vale conservation area statement (No. 45) · Richmond: Mallard Place conservation area statement (No. 44) · Richmond: Waldegrave Park conservation area statement (No. 54) · Richmond: Cole Park Road conservation area statement (No. 78) · Richmond: Pope’s Avenue conservation area statement (No. 40)

Article 4: 1997, 2000, 2009, 2021

Article 4 from Lebanon Park to Mallard Place

The Twickenham Riverside direction, confirmed on 21 August 1997, covers numbered houses in Lebanon Park and 137–149 and 155–165 (odd) Richmond Road for six types of work: enlargements and other alterations, hard standings, satellite antennae, gates, fences and walls, exterior painting other than repainting what is already painted, and demolishing boundary enclosures. The Cole Park Road direction, made on 17 November 2020 and confirmed on 16 March 2021 without 2A, 2B, 2C, 20 and 29A, removes several householder classes where the work fronts a highway. The register also lists directions on Queen’s Road, Holly Road, Grosvenor Road and Trafalgar Road; read each before relying on it.

Richmond: Twickenham Riverside Article 4(2) direction, confirmed 21 August 1997 · Richmond: Cole Park Road Conservation Area Article 4 direction 2020, confirmed 16 March 2021 · Richmond: Article 4 directions register

The direction dated 12 July 2000 covers work that would front a highway or open space, and chimney alterations in every case. It applies all eight of its categories to 1–29 Netherton Road and 1–18 and 20 St Margaret’s Drive, but only hard surfaces and satellite antennae to 270–284 (even) St Margaret’s Road; it also covers 1–39 St Stephen’s Gardens, specified numbers on Sandycoombe Road and 307 and 309 Richmond Road in Cambridge Park, and 1–13 Victoria Road in Amyand Park Road. The Mallard Place direction of 2009 covers 71–97 (odd) and 66–80 (even) Mallard Place and 69–77 (odd) Strawberry Vale where work fronts a highway or waterway, and chimney alterations there in any case. A separate 2022 direction concerns turning commercial premises in the town centre and the St Margarets and Strawberry Hill parades into homes.

Article 4 direction 2000: Old Palace Lane, Park Road, Halford Road and other addresses · Richmond: Mallard Place Twickenham Conservation Area Article 4(2) direction 2009 · Richmond: Article 4 direction on commercial to residential change of use, in force 31 July 2022

Local Plan 2025; village plans 2016–2018

The Local Plan, PBS3 and the village planning guidance

Richmond’s Local Plan 2024–2039 was adopted on 7 October 2025, and the council’s published text is still an interim version awaiting minor modifications. The plan supersedes the 2013 Twickenham Area Action Plan. Its PBS3 strategy aims to conserve the character of Twickenham Riverside and of residential St Margarets while enhancing features where appropriate, and to conserve and enhance Strawberry Hill’s sense of identity by improving its public realm, townscape legibility and local hubs and parades.

Richmond: adopted Local Plan 2024–2039, adopted 7 October 2025 · Richmond Local Plan adoption statement, 2025 · Richmond Local Plan 2024–2039: interim version for adoption, October 2025

Village planning guidance covers each part: St Margarets and East Twickenham, both adopted on 7 June 2016, and Twickenham and Strawberry Hill, both adopted on 5 February 2018. They predate the 2025 Local Plan, and the Strawberry Hill document says it expands on policies in the 2017 Local Plan. The borough’s House Extensions and External Alterations SPD, adopted on 1 June 2015, discourages turning a hipped roof into a gable and notes that a flat-roofed dormer may be out of character, while a hipped or gabled one is often better, with rooflights as another option.

Richmond: St Margarets Village Planning Guidance adoption statement, 7 June 2016 · Richmond: Twickenham Village Planning Guidance adoption statement, 5 February 2018 · Richmond: Strawberry Hill Village Planning Guidance adoption statement, 5 February 2018 · Richmond: supplementary planning documents and guidance · Richmond: Strawberry Hill Village Planning Guidance SPD · Richmond: House Extensions and External Alterations SPD, adopted 1 June 2015

In Twickenham, as anywhere, new windows, roof work and digging are the hardest jobs to put right if a consent was missed. Before committing to any of them, list for the exact address each regime that applies and keep them apart: planning permission, including the basement directions in force across the borough since 1 April 2018; listed building consent; the conservation area’s controls; any Article 4 schedule naming the house; Building Regulations approval; any consent required under the lease or by the freeholder; notice to neighbours under the Party Wall Act, if it applies; and a section 211 notice for work on a conservation-area tree without a preservation order.

When planning permission is required · Richmond: Article 4 directions on basements, together covering the whole borough · Richmond: listed buildings · Richmond: about conservation areas · Richmond: Article 4 directions in conservation areas · When Building Regulations approval is needed · LEASE: alterations and home improvements · Party-wall work requiring notice · Richmond: protected trees and conservation-area trees

Local guidance checked . The linked sources help you prepare a brief; requirements depend on the address, building and complete proposal.

From retained details to shared services

Timber windows, shared stacks, rooflines, frontages, lightwells and energy

Timber windows and front doors

The Twickenham Riverside appraisal encourages owners to keep and repair original timber windows first. Where decorative doors are part of a group’s character, as on Lebanon Park, it says modern replacements or other designs will be resisted. In St Margarets the 2016 guidance counts uPVC windows and doors, or replacements that ignore the original glazing pattern and opening style, among the threats to several character areas. On houses named in an Article 4 direction, check what it controls before ordering.

Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023 · Richmond: St Margarets Village Planning Guidance SPD · Richmond: Article 4 directions in conservation areas

Stacks and extract in flats and conversions

In the mansion flats of Lebanon Court and Sion Court, the courtyard blocks at Mallard Place or a Strawberry Hill Road house converted to flats, a bathroom’s waste may run to a stack serving several homes. Locate it, and read what the lease says about altering it, before moving the room. Agree the extract route at the same time, keeping the outlet off the street front where you can, and check whether the new plumbing needs Building Regulations approval.

Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023 · Richmond: Mallard Place conservation area statement (No. 44) · Richmond: Strawberry Hill Road conservation area statement (No. 43) · LEASE: alterations and home improvements · When Building Regulations approval is needed

Walls, floors and rooflines

Our structural engineers check what a wall supports before it is removed, and in a converted house or block, sound between flats is designed in when a floor is opened. Roofs need restraint here. The Riverside appraisal says roof alterations are uncommon on its typical two-storey houses and that extensions breaking a consistent roofscape, or rising above established heights, will not be tolerated; on the St Margaret’s Estate third floors are uncommon and sit only within gabled roofs. Richmond’s 2015 guidance discourages hip-to-gable conversions.

Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023 · Richmond: St Margaret’s Estate conservation area statement (No. 19) · Richmond: House Extensions and External Alterations SPD, adopted 1 June 2015

Front gardens, gates and painted brick

The Riverside appraisal calls fully hard-surfaced frontages uninviting and says painting is uncommon and should only happen where a surface is already painted. On the St Margaret’s Estate, the 2016 guidance names solid gates that block views of houses, and narrowing the gaps between houses, as harmful. Inside the Riverside area, six pairs of early 19th-century cottages on Richmond Road have deep front gardens. Under the 1997 and 2000 directions, front hard surfacing is controlled at every house they name here, and front gates, fences and walls at all except 270–284 St Margaret’s Road.

Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023 · Richmond: St Margarets Village Planning Guidance SPD · Richmond: Twickenham Riverside Article 4(2) direction, confirmed 21 August 1997 · Article 4 direction 2000: Old Palace Lane, Park Road, Halford Road and other addresses

Lower floors, riverside gardens and trees

Since 1 April 2018 every new basement has needed planning permission, and Policy 54 resists one deeper than a storey or reaching under more than half the garden. The Riverside appraisal asks for lightwells at the side or rear. Flood risk is site by site: the Local Plan records Flood Zones 2 and 3a/b along the southern edge of the Water Lane and King Street site, and Table 16.5 rules basements out in Flood Zone 3b, so check your address. Large gardens may hold protected trees, whose work generally needs an application.

Richmond: Article 4 directions on basements, together covering the whole borough · Richmond Local Plan 2024–2039: interim version for adoption, October 2025 · Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023 · Richmond: protected trees and conservation-area trees

Glazing, insulation and heating

Decide on insulation, heating and ventilation together, and only then choose windows. The Riverside appraisal sets out the glazing options: single glazing is the most common and most acceptable replacement, secondary glazing is an unobtrusive option, and double or triple glazing in timber frames may suit where full replacement is justified. In a listed building, consent covers inside as well as outside, so check insulation and new pipe runs too, and on an Article 4 house any change to the outside should be checked first.

Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023 · Richmond: listed buildings · Richmond: Article 4 directions in conservation areas

A practical plan for the street and building

Working hours, deliveries and shared access

Street licences, scaffolds and parked cars

Work out early where a skip, a scaffold and deliveries can go, particularly on tightly packed groups such as Strawberry Vale. The skip firm must be registered and insured for public liability before Richmond will license a skip on a path or road, and each licence covers three weeks at most; in a controlled parking bay the bay must be suspended as well. A separate licence covers scaffolding, hoardings and materials; the council will not issue it until a site meeting with one of its Inspection and Enforcement Officers has taken place, and tacit consent does not apply. Ask for a parking suspension with at least 10 working days’ notice; once in place it can be enforced even outside controlled hours.

Richmond: Strawberry Vale conservation area statement (No. 45) · Richmond: apply for a skip licence · Richmond: scaffolding, hoarding and materials licences · Richmond: parking suspensions

Noise hours, neighbours and moving out

Richmond’s permitted hours for noisy building work run from 8am to 6pm, Monday to Friday, and 8am to 1pm on Saturday; Sundays and bank holidays are quiet days. Erecting scaffolding is noisy work under the council’s Construction Code of Practice, so plan it for the same hours. Write to the neighbours, and to the managing agent of a mansion block or converted house, before the loud stages, check the lease for its own rules, and settle whether the household will move out for the worst of it.

Richmond: construction noise and permitted hours · Richmond: Construction Code of Practice, January 2022 · LEASE: alterations and home improvements

A clear scope before a price

Plan your renovation budget and quotation

Budgeting for a Twickenham home starts with an honest record of the building and one scope that every builder prices in the same terms. List the outside items, such as timber windows, front doors, roofs and front boundaries, separately from the rooms, and flag what cannot be fixed until a consent, a freeholder’s reply, a tree decision or a Party Wall notice is settled.

Existing condition

Record the house or flat as it stands, with drawings and pictures that every bidder receives, so all quotations start from one description.

  • Plans showing floor levels and heights
  • Windows, doors and roof condition noted
  • Hidden areas needing opening up named

Rooms, finishes and services

Go through the home room by room: what is stripped out, what goes in and the finishes for walls, floors, joinery and fittings.

  • Every basin, tap and tile listed by room
  • Pipe, stack and duct routes marked
  • Your own purchases marked on the fittings list

Approvals and site arrangements

Name every consent, notice and licence the job needs, who obtains it and the date by which it must be in hand.

  • Article 4 directions, listing and conservation status noted
  • Weeks allowed for freeholder consent and neighbour notices
  • Skip, scaffold and suspension dates agreed

Written allowances and sequence

Record the commercial basis: sums allowed for hidden defects, anything excluded and the sequence of trades.

  • Each provisional sum explained
  • VAT shown consistently
  • Building control fees and final inspection included

Twickenham as a location sets neither a surcharge nor a programme; both depend on the building and the scope. Ask every builder to state how VAT is handled and which professional fees, for instance structural calculations or drawings, are outside the quotation. A standalone bathroom is quoted separately, from a survey and fittings list for that one room.

From an idea to a workable scope

Prepare your brief and renovation budget

  1. Address and building type

    Give the full address with the house or flat number, because the Article 4 schedules here list individual numbers and listing applies building by building. Say whether the home is a house, a flat in a purpose-built or mansion block, or a flat in a converted house, and which floor; pictures of the street front, the roof and each room in question help too.

  2. Papers already in your hands

    Send what you have: title or lease, past planning or listed building decisions, completion certificates from building control and any older drawings. For a flat, include the building’s rules for works and the managing agent’s details, and note anything you already know, such as a list entry, a Building of Townscape Merit or a protected tree.

  3. Decided items and open questions

    Separate what is settled, such as the rooms to change or a chosen bath and basin, from what depends on the survey, our structural engineers or the council. Then every quotation can carry those open items as the same named allowances.

  4. Dates, household and who does what

    Tell us the date the home must be ready, which rooms you need throughout and whether you will live elsewhere for part of the job. Then put in writing which of us handles the skip and scaffold licences, a parking suspension, tree notices, the landlord’s consent and the Building Regulations application.

Ready to take the next step? Send the property address and a short outline of what you want to change.

Discuss your Twickenham project

Our Hampstead base, serving Twickenham

Talk to our Finchley Road studio

Our studio is in Hampstead on Finchley Road, at NW3 6DN. We serve Twickenham from this office. Bring us the practical questions about your house, flat or bathroom and the result you want to achieve.

Contact the studio to discuss your brief and arrange the next step. If you already have drawings, a lease or planning correspondence, tell us what is available.

Book a free feasibility visit
Hampstead Renovations
Unit 3, Palace Court
250 Finchley Road
London NW3 6DN

020 7101 3168
contact@hampsteadrenovations.co.uk

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Questions before you begin

Renovating in Twickenham: practical answers

Can I ask you to renovate a single Twickenham bathroom?

Yes. One bathroom, with nothing else in the house or flat changing, is a standalone job we are glad to plan. Tell us which floor it is on and what is below, where the waste seems to leave the room and how it is ventilated now, and send rough measurements with a few pictures. If you want a bathroom in the roof of a St Margaret’s Estate villa, mention it early, since the estate statement finds third floors there only within gabled roof spaces.

Richmond: St Margaret’s Estate conservation area statement (No. 19)

Are St Margarets and Strawberry Hill conservation areas?

Parts of them, under different names. St Margarets has the St Margaret’s Estate, Crown Road and Twickenham Park areas, and East Twickenham has Cambridge Park and Richmond Road. Strawberry Hill has Strawberry Hill Road, Waldegrave Park, Strawberry Vale, Mallard Place and Pope’s Avenue, with Fieldend to the south. No conservation area is called East St Margarets, and the 2016 guidance treats Newry Road, Haliburton Road and the streets around them, east of the River Crane, as a character area, not a conservation area. The council’s conservation area map settles it for a given house number.

Richmond: conservation area statements · Richmond: St Margaret’s Estate conservation area statement (No. 19) · Richmond: Crown Road conservation area statement (No. 49) · Richmond: Twickenham Park conservation area statement (No. 24) · Richmond: Cambridge Park, East Twickenham conservation area statement (No. 21) · Richmond: conservation area studies and appraisals · Richmond: Strawberry Hill Village Planning Guidance SPD · Richmond: Waldegrave Park conservation area statement (No. 54) · Richmond: St Margarets Village Planning Guidance SPD

What do listing and Article 4 mean for a Twickenham house?

Listing is decided building by building, from Grade I houses such as Marble Hill House to Grade II houses such as 2 The Embankment, and listed building consent can reach internal work. Article 4 directions name individual addresses: numbered houses in Lebanon Park and parts of Richmond Road under the 1997 direction, Netherton Road and St Margaret’s Drive under the 2000 direction, Cole Park Road under a direction confirmed in 2021 and Mallard Place under one from 2009. On St Margaret’s Road, 270–284 (even) are covered only for hard surfaces and satellite antennae.

Planning Data: Marble Hill House, Grade I · Planning Data: 2 The Embankment, Grade II · Richmond: listed buildings · Richmond: Twickenham Riverside Article 4(2) direction, confirmed 21 August 1997 · Article 4 direction 2000: Old Palace Lane, Park Road, Halford Road and other addresses · Richmond: Cole Park Road Conservation Area Article 4 direction 2020, confirmed 16 March 2021 · Richmond: Mallard Place Twickenham Conservation Area Article 4(2) direction 2009

Should old timber windows in Twickenham be replaced or repaired?

Start with repair. The Twickenham Riverside appraisal encourages keeping and repairing original timber windows, treats single glazing as the most acceptable replacement and secondary glazing as unobtrusive, and says double or triple glazing in timber frames may be appropriate where full replacement is justified. The St Margarets guidance warns against uPVC or changed glazing patterns. A listed building needs listed building consent, and householder permitted development rights do not apply to flats, so a change to a flat’s windows may need planning permission as well as any landlord’s consent.

Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023 · Richmond: St Margarets Village Planning Guidance SPD · Richmond: listed buildings · Householder permitted development technical guidance · LEASE: alterations and home improvements

Before a Twickenham flat is refitted, whose agreement is needed?

First the landlord’s, if the lease says so: LEASE explains that the freeholder’s permission can be needed for alterations whatever planning or Building Regulations approval exists. Planning permission is seldom involved for a refit that stays inside the flat, as that is generally not development; Building Regulations approval can be, for new bathroom plumbing, and in a listed building so can listed building consent for internal work. In a mansion block, the managing agent may also have its own rules for works.

LEASE: alterations and home improvements · When planning permission is required · When Building Regulations approval is needed · Richmond: listed buildings

How feasible is opening up rooms or moving a bathroom in a Twickenham house?

Usually feasible, once the checks are done. Our structural engineers confirm what a wall is carrying before it goes, and if the wall is shared with a neighbour, as in a terrace on Kilmorey Gardens or a Lebanon Park pair, notifiable work under the Party Wall Act needs notice. A bathroom in a new position must still drain to the stack with a proper fall; in a converted house that stack may serve other flats, so the lease matters. Expect to check Building Regulations, and listed building consent for a listed house.

Party-wall work requiring notice · Richmond: St Margarets Village Planning Guidance SPD · Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023 · LEASE: alterations and home improvements · When Building Regulations approval is needed · Richmond: listed buildings

Would the council allow a basement under my Twickenham house?

Only with planning permission, which every new basement in the borough has needed since 1 April 2018. Policy 54 resists going more than one storey down or under more than half the garden, Table 16.5 rules basements out in Flood Zone 3b, and the council asks for a Construction Management Statement with every scheme and says the freeholder’s consent is always required. Near the river, check the flood zone for your address, and in the Riverside area keep any lightwell to the side or rear.

Richmond: Article 4 directions on basements, together covering the whole borough · Richmond Local Plan 2024–2039: interim version for adoption, October 2025 · Richmond: basement developments · Richmond: Twickenham Riverside conservation area appraisal, adopted 20 November 2023

In Twickenham, when is noisy building work allowed?

Under Richmond’s hours, noisy work is allowed between 8am and 6pm on weekdays and between 8am and 1pm on Saturdays, with none on Sundays or bank holidays. The scaffold counts as well: Richmond’s Construction Code of Practice names scaffolding as noisy work. A mansion block or converted house may have stricter rules in its lease, so check them and let neighbours know before the loudest stages.

Richmond: construction noise and permitted hours · Richmond: Construction Code of Practice, January 2022 · LEASE: alterations and home improvements

When comparing quotations for Twickenham work, what should I check?

Give every builder the same written scope, then check that each prices window and door repairs, roof and front boundary work, the skip licence, the scaffold licence with its site meeting, any parking suspension and named provisional sums for hidden defects. Each should treat VAT and professional fees the same way. Where a basement is involved, find out who writes the Construction Management Statement, and for any job, who submits the Building Regulations application.

Richmond: apply for a skip licence · Richmond: scaffolding, hoarding and materials licences · Richmond: parking suspensions · Richmond: basement developments · Richmond: how to make a Building Regulations application

Where is your studio, and what happens first for a Twickenham home?

Our studio is at Unit 3, Palace Court, 250 Finchley Road, London NW3 6DN, and we serve Twickenham, St Margarets and Strawberry Hill from this office. First, send the address with the house or flat number, the rooms you have in mind and a handful of pictures; the lease, past decisions and old plans can come once the scope is taking shape.

Client Reviews
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I would like to thank Ross and his team for their consistent commitment to quality and their unerring reliability. They delivered our property to specification and on time, proving to be an extremely effective, experienced, and proactive contractor.

JW
James WardInvestment Director, Belgravia
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We have worked with Ross and his company many times. They are extremely professional and hardworking individuals who can work under any circumstances. There was no variation to the works.

CR
Cirus RehmanFinance Director, Grosvenor Street, Mayfair
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A company where you get value for your money while at the same time achieving excellent quality. Their work is carried out on time and within budget. We've worked with them on multiple projects and they never disappoint.

BI
Brian InghamDirector, Green Evolution Limited
Independent
Surveying
Hampstead Renovations operates alongside Hampstead Chartered Surveyors & Building Consultancy — an RICS Regulated firm providing chartered building surveying, fire safety and project advisory services, under shared directorship. Both practices are based in Hampstead NW3, giving Twickenham clients access to professional oversight from survey through to handover.
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