Commercial Maintenance across Canary Wharf (E14). Whole-building commercial maintenance for multi-let offices, retail, hospitality and mixed-use assets — aligned to managing-agent reporting requirements, with in-house electrical, mechanical, plumbing, fabric and compliance teams.
Commercial Maintenance across Canary Wharf (E14) is delivered by our in-house commercial team with current estate approvals and compliance records on file. We have completed works in or adjacent to One Canada Square, 25 Canada Square (Citi), 8 Canada Square (HSBC), 40 Bank Street, 25 Bank Street (JPMorgan) among others. Teams mobilise from our London operations base, with direct transport links via Canary Wharf (Jubilee + Elizabeth line), Heron Quays (DLR), South Quay, Canary Wharf Pier (Thames Clippers). Every project is run by a named project manager reporting weekly with photographs and programme RAG. Out-of-hours loading, estate permit-to-work and managing-agent liaison are included in the prelims — not charged as variations.
The Canary Wharf market is dominated by global investment banks (hsbc, citi, jpmorgan, barclays), magic-circle and silver-circle law firms, asset and wealth management, each with distinct commercial maintenance requirements — programme compression, landlord co-ordination, out-of-hours delivery, and full compliance ownership. Our commercial team has delivered commercial maintenance in trophy buildings including One Canada Square, 25 Canada Square (Citi), 8 Canada Square (HSBC), 40 Bank Street.
Canary Wharf is the secondary London financial district — 16m+ sqft across trophy towers (One Canada Square, 25 Canada Square, 40 Bank Street, 25 Bank Street) and peripheral Grade A blocks in Wood Wharf and the North Quay. Occupiers are dominated by banking, asset management, law, and increasingly life-sciences (Cherry Park) and tech.
CWG mandates strict loading windows (typically 6am–9am and 6pm–10pm for construction traffic) and prohibits heavy noise works during trading hours on most buildings. Out-of-hours working is the norm for occupied fit-out and dilapidations. All loading is pre-booked through CWG tenant services — typical lead time 48–72 hours. Vehicles enter via the estate's service road network; skips are not permitted on the estate — waste is removed daily via enclosed trucks.
Joint asset-register survey with managing agent
PPM plan aligned to service-charge budget cycle
Monthly report in managing agent's template
Quarterly compliance review and RAG dashboard
Year-end capex forecast for service-charge reconciliation
| Tier | Range | What's covered |
|---|---|---|
| Reactive + core compliance | £4–£8 per sqft pa | Statutory PPM plus reactive under SLA |
| Core PPM + reactive | £8–£15 per sqft pa | Full PPM calendar, compliance cover, 4hr SLA |
| Full building FM | £15–£28 per sqft pa | All trades plus cleaning, waste, fabric, 1hr SLA |
City, Canary Wharf and prime Westminster carry a typical 10–20% premium over outer London zones due to loading restrictions, out-of-hours working and estate-approval overheads. Figures are guide ranges — we provide a fixed quote after survey.
Landlord plant PPM — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
Common parts — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
Lobby maintenance — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
WC maintenance — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
L8 water hygiene — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
EICR — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
Fire safety testing — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
Emergency lighting — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
Works within the CWG estate are governed by the CWG fit-out guide — contractor approvals, permit-to-work regime, and CWG-specific fire, lift and loading protocols. Wood Wharf and Cherry Park developments have additional developer-specific requirements. LBS-level planning largely doesn't apply on the estate.
Reference list available on request under NDA.
Measured condition survey within 5 working days, including M&E, fabric and compliance review.
Scope capture workshop with stakeholders — occupier, landlord, managing agent, FM team.
Stage 3 design package with space plan, M&E schedules, specification and CAT A/B split.
Lump-sum price against the design package. All prelims transparent.
CDM notification, RAMS, permit-to-work, landlord licence-to-alter, estate approvals.
Weekly client reports with photos, programme RAG, variation log, compliance status.
O&M manuals, as-built drawings, building-regs sign-off, 12-month defects period.
Commercial Maintenance in trophy tower grade a (20,000–30,000 sqft floor plates) is typically specified to reactive + core compliance level — statutory ppm plus reactive under sla. Programme is governed by loading access and estate working-hours framework.
Commercial Maintenance in mid-tier cwg blocks (10,000–15,000 sqft plates) is typically specified to core ppm + reactive level — full ppm calendar, compliance cover, 4hr sla. Programme is governed by loading access and estate working-hours framework.
Commercial Maintenance in new-build wood wharf residential + office hybrids is typically specified to full building fm level — all trades plus cleaning, waste, fabric, 1hr sla. Programme is governed by loading access and estate working-hours framework.
Commercial Maintenance in life-sciences labs (cherry park) is typically specified to full building fm level — all trades plus cleaning, waste, fabric, 1hr sla. Programme is governed by loading access and estate working-hours framework.
Commercial maintenance operates 24/7 under a critical-response SLA. Landlord plant works are scheduled during out-of-hours where they serve trading occupiers; cleaning and minor fabric works proceed during standard business hours or after close.
CWG mandates strict loading windows (typically 6am–9am and 6pm–10pm for construction traffic) and prohibits heavy noise works during trading hours on most buildings. Out-of-hours working is the norm for occupied fit-out and dilapidations. All loading is pre-booked through CWG tenant services — typical lead time 48–72 hours. Vehicles enter via the estate's service road network; skips are not permitted on the estate — waste is removed daily via enclosed trucks.
All Canary Wharf occupiers benefit from a PPM framework covering L8 water hygiene, EICR, emergency lighting, F-Gas registers and fabric maintenance. For a scoped PPM package in Canary Wharf see Office Maintenance in Canary Wharf or Commercial Maintenance in Canary Wharf.
Anonymised project outlines from our Canary Wharf and adjacent-area portfolio — full reference list with contact introductions available on request under NDA.
Scope · 220,000 sqft
Budget band · £1.2M/yr
Programme · 5-year contract
Whole-building FM including plant, common parts, reactive
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Scope · 85,000 sqft
Budget band · £520k/yr
Programme · 3-year contract
Office + retail, compliance-led, MRI reporting
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Scope · 6 buildings
Budget band · £780k/yr
Programme · Annual rolling
Portfolio FM across 6 London assets, shared engineer pool
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Yes. We mirror MRI, Yardi, Qube and custom managing-agent templates so service-charge reporting is seamless.
Yes — we maintain multi-tenanted assets with office, retail, F&B and residential components, co-ordinating trade responses to avoid tenant cross-impact.
We provide cost-loaded PPM calendars aligned to the service-charge budget, with variance reporting monthly. Any over-budget reactive work is flagged and quoted before issue.
Yes. We hold up-to-date approvals with Canary Wharf Group tenant services, including CSCS, insurance, CDM competence, and the CWG-specific fit-out protocol sign-off.
CWG operates the tightest loading regime in London — windows are pre-booked 48–72 hours ahead, skips are prohibited, and all waste leaves in enclosed trucks. We plan the logistics strategy from day one.
Only silent works. All heavy noise, impact and chasing works are confined to out-of-hours (6pm–6am) shifts. Dust-sealed segregation and HEPA extract are mandatory on CWG occupied floors.
Yes — our PM manages the permit regime daily including hot works, working at height, live electrical, and confined space permits against the CWG framework.
8,000 sqft: 10–12 weeks. 18,000 sqft: 16–20 weeks. 30,000+ sqft: 20–26 weeks. Add 1–2 weeks for CWG mobilisation approvals.
Reactive and planned maintenance (PPM) for commercial offices — single trade or full FM cover.
Fabric, flooring, ceiling, joinery, paint and minor M&E repairs — attended and completed under one PM.
LED upgrades, emergency lighting, small power, containment. NICEIC certified.
Full washroom refurbishment — cubicles, vanities, sanitaryware, finishes.
Full commercial refurbishment for occupied and vacant offices — CAT B fit-out, finishes, M&E upgrades.
In-depth articles on commercial fit-out, compliance and market strategy.
Measured condition survey within 5 working days. Fixed-price quote within 10. Estate approvals on file.