Privacy Policy

1. Introduction

Hampstead Renovations (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Heritage & Planning Checker service.

Please read this privacy policy carefully. By using our service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Property addresses entered in the search tool
• Email address (when downloading reports)
• Name (optional, when downloading reports)
• Phone number (optional, for consultation requests)

2.2 Automatically Collected Information

• IP address (anonymized/hashed)
• Browser type and version
• Device information
• Pages visited and time spent
• Search queries and results

3. How We Use Your Information

We use the collected information to:

• Provide property planning status checks
• Generate and deliver PDF reports
• Respond to consultation requests
• Improve our service and user experience
• Analyze usage patterns and trends
• Prevent fraud and ensure security
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Third-party services that help us operate (e.g., hosting, analytics)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In the event of a merger, acquisition, or sale

5. Third-Party Services

Our service uses the following third-party services:

• Mapbox: For geocoding and map display (Privacy Policy)
• Supabase: For data storage (Privacy Policy)
• Vercel: For hosting (Privacy Policy)

6. Data Retention

We retain search logs for analytics purposes for up to 24 months. Personal contact information is retained for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, contact us at hello@hampsteadrenovations.co.uk

8. Cookies

We use essential cookies for service functionality and analytics cookies to understand usage. You can control cookie settings through your browser. Disabling essential cookies may affect service functionality.

9. Security

We implement industry-standard security measures including encryption, secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect information from children under 16. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting a notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact us at: