Sarah Okafor, Head of Operations & FM

Sarah Okafor

Head of Operations & FM

Heads PPM, reactive maintenance, and minor works across the commercial portfolio.

15+ years experience LinkedIn

About

Sarah Okafor leads the operations and facilities management division, running PPM contracts, reactive teams, and the 24/7 on-call line across the City, Canary Wharf, and West End. Sarah brings 15 years of FM experience including previous roles at major TFM providers managing multi-site portfolios for landlords and occupiers. She is a member of IWFM (Institute of Workplace and Facilities Management) and holds a BIFM Level 5 diploma. Her expertise covers PPM design, SLA structures, and statutory compliance frameworks.

Areas of expertise

  • Planned preventative maintenance
  • Reactive M&E
  • L8 / legionella compliance
  • Multi-site portfolios
  • TFM contracts